Leader in Digital CX, AI-Driven BPM, and Media Communications
English, Hindi
Nature of Business
BPM, Media & Communications
About
Hinduja Global Solutions (HGS) is a world leader in optimizing the customer experience (CX) lifecycle through a hybrid "Triple A" model: Automation, Analytics, and AI. Part of the multi-billion-dollar Hinduja Group, HGS delivers end-to-end digital transformation for Global 2000 brands. In 2025-26, HGS significantly expanded its GenAI service stack with "Agent X" and the "AMLens" fraud detection platform. Beyond BPM, HGS operates NXTDIGITAL, India's premier digital delivery platform, serving over 5 million customers with satellite, cable, and broadband services across 1,500 towns.
skills
Business Process Management (BPM)
Generative AI (GenAI)
Digital Marketing
Content Moderation
Cloud Strategy
Predictive Analytics
Back-Office Automation
Fraud Detection
Details of Business
Hinduja Global Solutions Limited
is a PLC entity
with a turnover of ₹₹4,958.8 Crore (FY 2024-25)Cr.
and we have completed 900+ projects
with a team of 15000-20000 employees
. Our GST number is 27AAACT1763A4ZO
and CIN/LIN number is L92199MH1995PLC084610
. Our Office is located at Hinduja House, 171, Dr. Annie Besant Road, Worli, Mumbai - 400018, India
. You can contact our support at 8046431000
or email us at info@hgs.com
. Visit our website at https://hgs.com/
Privacy Policy
HGS is committed to the protection and ethical use of data in compliance with international regulations (GDPR, CCPA, HIPAA). We collect personal identifiers, usage metrics, and cookies to offer personalized digital services and improve platform performance. Data is processed solely for business fulfillment and is protected by enterprise-grade encryption and strict access controls. HGS does not sell user information; data sharing occurs only with authorized affiliates or service providers under rigorous confidentiality agreements. Users maintain the right to access, rectify, or withdraw consent by contacting our Data Protection Officer at privacy@hgs.cx.
Term & Conditions
By accessing HGS digital assets, you agree to our Terms of Use. All materials, including AI models (Agent X), proprietary code, and branding, are the intellectual property of Hinduja Global Solutions Limited. Unauthorized reproduction or redistribution is strictly prohibited and subject to legal action. Services are provided on a contract-specific basis; project-based warranties apply as per Master Service Agreements. HGS reserves the right to terminate access for policy violations. Disputes arising from Indian operations are subject to the laws of India, with exclusive jurisdiction in the courts of Mumbai.
3.9 
English, Hindi
