Every deal,
protected

Welcome to MyDealX ("Platform"), a digital service marketplace operated by MyDealX Market Private Limited ("Company", "We", "Us", or "Our"), an Indian Limited Liability Partnership registered under the Limited Liability Partnership Act, 2008. MyDealX is accessible at www.mydealx.in and enables Service Providers to list, market, and deliver their services to Customers ("Users") across India.

These Terms and Conditions ("Terms") constitute a legally binding agreement between the Company and every person or entity ("User") who accesses or uses the Platform, including Service Providers and Customers.

These Terms govern your use of the Platform, including the listing of services, discovery of services, engagement of services, payment processing, and all related activities.

By creating an account, accessing the Platform, or using any of its features, you confirm that you have read, understood, and agree to be bound by these Terms along with our Privacy Policy, which is incorporated herein by reference.

3.1 MyDealX is a technology-enabled marketplace platform that facilitates the listing and discovery of services. The Company acts as an intermediary between Service Providers and Customers and does not itself provide any of the Services listed on the Platform.

3.2 The Company is not a party to any contract for Services entered into between a Service Provider and a Customer. Any such contract is solely between the Service Provider and the Customer.

3.3 The Company acts as a limited payment intermediary for the sole purpose of collecting payments from Customers and remitting Payouts to Service Providers, in accordance with these Terms.

3.4 Listings on the Platform are not endorsements by the Company. The Company does not verify, warrant, or guarantee the accuracy, completeness, or reliability of any Listing, Service Provider credentials, certifications, or reviews.

3.5 Users acknowledge that the Company is an "intermediary" as defined under Section 2(w) of the Information Technology Act, 2000, and is entitled to the safe harbour protections provided thereunder.

To register and use the Platform, you must:

• Be at least 18 years of age and possess the legal capacity to enter into binding contracts under the Indian Contract Act, 1872
• If registering as a business entity, be duly incorporated and have the authority to bind such entity
• Not be subject to any legal bar or court order restricting your use of the Platform
• Provide accurate, complete, and up-to-date registration information
• Agree to and comply with all Applicable Laws in connection with your use of the Platform

4.2.1 Users must register by providing name, mobile number, email address, and such other details as specified during registration.

4.2.2 Service Providers are additionally required to submit business details, PAN/GSTIN (if applicable), and other documents as required for verification.

4.2.3 You are solely responsible for all activities that occur under your Account. Notify us immediately at support@mydealx.in of any unauthorised access.

4.2.4 You may not create multiple Accounts without the Company's prior written consent.

The Company reserves the right to suspend or permanently terminate any Account if you: provide false information; violate these Terms; engage in harmful or unlawful conduct; or your continued use poses a risk to the Platform or other Users.

To list services, you must complete all onboarding requirements including identity verification, credential submission, and bank account linkage. By submitting a Listing, you represent that you are duly qualified and authorised to provide the Services.

All Listings are subject to the Company's review and approval. The Company may refuse, modify, or remove any Listing it determines to be inaccurate, inappropriate, or in violation of these Terms.

Service Providers must promptly update their Listings to reflect any change in offerings, pricing, or availability.

Upon Order confirmation, the Service Provider must provide Services in accordance with the Listing, within agreed timelines. Any changes after confirmation must be agreed in writing by both parties.

As a Service Provider, you represent that: you hold all applicable professional licences required; your Services do not infringe third-party rights; you are GST-registered to the extent required by law; and you will not solicit Customers for off-platform transactions.

The Company does not guarantee that search results will meet any particular standard of accuracy. Customers are encouraged to review the Service Provider's profile, ratings, and reviews before placing an Order. The Customer acknowledges engaging a Service Provider at their own risk and judgement.

An Order is placed when a Customer selects a Service, confirms the terms, and completes payment. The Customer will receive an Order confirmation by email/SMS.

Customers agree to use the Platform only for lawful purposes, communicate with Service Providers only through the Platform's messaging system, and not misuse dispute or refund mechanisms for services genuinely delivered.

All payments are processed through integrated Payment Gateway partners. Accepted methods include UPI, Debit/Credit Cards, Net Banking, Wallets, and EMI where applicable.

• All amounts are in Indian Rupees (INR) inclusive of applicable taxes
• The Company does not store card or full bank details on its servers
• Platform Fees, if applicable, will be disclosed clearly at checkout
• Payouts to Service Providers are processed after the applicable cooling-off period

• Before service delivery: Full refund subject to seller cancellation policy
• Service not delivered: Full refund after dispute resolution
• Partial delivery: Pro-rated refund at the Company's discretion after review
• After confirmed delivery: Refunds not guaranteed; disputes must be raised within 7 days

Refunds are credited to the original payment source within 5–7 working days after approval.

The following are strictly prohibited on the Platform:

• Fraudulent listings, fake reviews, or impersonation of any person or entity
• Offering or purchasing illegal, counterfeit, or prohibited services
• Circumventing platform payments by soliciting direct transactions
• Using automated scripts, bots, or scrapers on the Platform
• Any activity that violates Applicable Laws

Violations may result in immediate account termination and reporting to law enforcement.

All content, technology, trademarks, and materials on the Platform are owned by or licensed to MyDealX Market Private Limited. Users are granted a limited, non-exclusive, non-transferable licence to use the Platform for its intended purpose only. No rights are transferred by these Terms except as expressly stated.

Users must not reproduce, distribute, modify, or create derivative works from any Platform content without prior written consent from the Company.

To the fullest extent permitted by law:

• The Platform is provided "as-is" without warranties of any kind
• The Company is not liable for losses arising from seller non-performance
• Our total liability shall not exceed the transaction value in dispute
• We are not responsible for delays caused by third-party payment processors
• We are not liable for any indirect, incidental, or consequential damages

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Noida, Uttar Pradesh.

For legal notices: MydealX Market Private Limited G-31, SF, Noida Sector 3, Noida, Uttar Pradesh 201301, Email: support@mydealx.in