Business Process Management Partner for Customer Engagement
Noida, India
English, Hindi
Nature of Business
IT-Enabled Services & Business Process Management
About
BPO Convergence (BPOC) is a premier Business Process Management (BPM) powerhouse that has evolved from a pioneer in document management (founded in 2005) into a multi-vertical digital transformation leader. In late 2024, the company was acquired by Fornax Corporate Services (backed by Carpediem Capital), significantly expanding its global reach. BPOC operates a "hub-and-spoke" model with a pan-India presence, specializing in Customer Experience Management (CXM), transaction processing, and large-scale digitization. They have processed over one billion unique interactions for top-tier brands in Telecom, E-commerce, and Healthcare.
skills
Customer Experience Management
Transaction Processing
Document Digitization
KYC Verification
Managed Services
Data Mining
Staffing Solutions
IT Consulting
Details of Business
BPO Convergence Private Limited
is a PLC entity
and we have completed 500+ projects
with a team of 30000 employees
. Our GST number is 21AAGCB0824J1Z4
and CIN/LIN number is U82200OR2014PTC018206
. Our Office is located at Plot No. 26, Forest Park, Bhubaneswar, Odisha - 751009
. You can contact our support at 9716899693
or email us at pratap.mishra@bpoconvergence.com
. Visit our website at http://www.bpoconvergence.com/
Privacy Policy
BPO Convergence (BPOC) prioritizes the absolute security of sensitive client data, adhering to ISO 27001 standards. We collect personal identifiers, KYC documentation, and interaction logs primarily for the execution of BPM and staffing services. Data is processed through proprietary, encrypted systems to prevent unauthorized leaks. We do not monetize user information; data sharing is strictly limited to authorized third-party service providers or legal authorities. Users have the right to request data access or deletion under the IT Act 2000 guidelines. For privacy-related inquiries, contact our Data Protection Officer at info@bpoc.in.
Term & Conditions
By utilizing BPOC’s services, users agree to our service-level frameworks and operational policies. All proprietary technology, software scripts, and training modules remain the exclusive intellectual property of BPO Convergence Private Limited. We provide services on a milestone-based or subscription model; specific warranties are defined in individual Master Service Agreements (MSAs). We are not liable for indirect losses resulting from third-party server downtime or API failures. Any disputes arising from Noida-based operations are subject to the laws of India, with exclusive jurisdiction in the courts of New Delhi/Gautam Buddh Nagar.
FAQ's
A. The agency has extensive experience across various sectors, including Healthcare & Medical, E-commerce, Fintech, Fashion, Real Estate, Automobile, and FMCD. Their versatile approach allows them to tailor strategies for both B2B and B2C brands.
A. Doors Studio offers comprehensive branding packages that include Brand Audits, Market Analysis, Logo Design, Visual Identity creation, and the development of Brand Guidelines. They focus on building a future-ready brand narrative that resonates with the target audience from day one.
A. Yes, they provide end-to-end web and application solutions. This includes UI/UX design, custom Web Development, E-commerce platform creation, CRM & ERP development, and API integrations to ensure your digital infrastructure is scalable and efficient.
A. Their performance marketing is data-driven and ROI-focused. They manage Search Engine Marketing (SEM), Google Ads, Social Media Ads (Facebook, Instagram, LinkedIn), and Programmatic Advertising to drive conversions and measurable growth for clients.
A. Absolutely. Doors Studio offers specialized SEO services including Keyword Research, On-Page Optimization, Technical SEO, and Content Strategy. They focus on increasing organic traffic and improving search engine rankings to ensure long-term visibility.
3.6 
Noida, India
English, Hindi
